Trust & Transparency

Privacy Policy

Your privacy and data protection are fundamental to our relationship with you at VV Gallery.

1. Information We Collect

We only collect personal information necessary to provide our furniture products, coordinate deliveries, process financing inquiries, and communicate with you:

  • Contact Information: Name, phone number, email address, and physical delivery address.
  • Order & Purchase Details: Furniture items selected, room delivery preferences, and payment status.
  • Customer Inquiries: Communications sent via contact forms, showroom calls, SMS messages, or social media.

2. How We Use Your Information

We use your personal data strictly to:

  • Fulfill and deliver your furniture orders to your home.
  • Connect you with authorized third-party financing providers (such as Synchrony, Acima, or Koalafi) upon your explicit request.
  • Send critical order confirmations, dispatch updates, and delivery time windows.
  • Respond directly to questions or inventory requests submitted through our website or showroom.

3. No Sale of Personal Data & Consumer Choice

We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is solely used to service your relationship with VV Gallery. You always maintain consumer choice: you may opt out of promotional messages or newsletter updates at any time by contacting us.

4. SMS & Mobile Messaging Terms

When you provide your mobile telephone number to receive delivery notifications or customer service support via SMS:

  • Message and data rates may apply depending on your cellular provider.
  • You may reply STOP at any time to unsubscribe from text messaging.
  • Mobile opt-in data will not be shared with third parties or affiliates for their marketing or promotional purposes.

5. Data Security

We implement standard technical and organizational security measures to protect your information against unauthorized access, alteration, or disclosure. Financing applications completed through external partners (Acima, Koalafi, and Synchrony) are processed through their secure, bank-grade encrypted platforms.

6. Contact Us Regarding Your Privacy

If you have any questions or would like to request that your information be removed from our contact list, please reach out to us:

VV Gallery (Vane Vintage Gallery)
1586 Barber Greene Rd, DeKalb, IL 60115
Phone: (847) 306-0959
Showroom Hours: Mon–Fri 10:00 AM – 6:30 PM | Sat 10:00 AM – 5:00 PM

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